Quality packaging

In order to prevent damages and delivering your shipment under the highest quality standards, keep in mind the next requirements:

 

1. Shipment Labeling:

Dear customer, the boxes and envelopes carried to our locations, must have a label on the top with the Sender's and the Addressee's information:

Sender:

Name : person/company's name

Address: floor, flat, office, branch.

Phone number

City

State/Province

 

Addressee:

Name : person/company's name

Address: floor, flat, office, branch.

Phone number

City

State/Province

 

2. Coverage

Before request your shipment, our webpage shows all the information about Destinations and Routes where REDSERVI provides its services in order to deliver your shipment to the rightful destination.

 

3. Item Verification

All received shipments in our locations, must be previously verified by our collaborators:

  • The registered shipment must be the item declared by the client.
  • The shipment must be allowed (check Restrictions Page).

 

4. Info Verification

When our collaborator delivers the acknowledge receipt (guide) to you, like a customer, you must check:

  • The Sender's and the Addressee's info.
  • The item's name must be printed or written on the package.
  • The Amount you've declared must be the right one.
  • The total service's cost (pay only the amount of money printed on the guide. Do not pay a different amount).

Before starting the shipping process, you can request to any of our collaborators a report of the rightful amount of the shipment.

 

5. Optimum service

Before you go from the Location, please, verify:

  • Your shipment must have been perfectly closed and sealed with ribbon, Scotch Tape or stress paper.
  • In case your shipment has any particular warning, it must have a label pointing 'fragile', 'please open here', etc.
  • Your acknowledge receipt must be sticked on the shipment.
  • Our collaborator must deliver a copy of the acknowledge receipt previously signed.